Advertising Operations Specialist II

Job Description

This position will partner with internal XSO New Products team members, providing operational execution support to help project manage test campaigns (alpha/beta) for Facebook’s managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end testing process.

The ideal candidate will have a strong background in Facebook advertising effectiveness and project management, along with a natural curiosity to understand how things work. They should be passionate about Facebook, analytically minded, a great communicator, and able to partner with other XFN teams.

Job Responsibilities

• Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects
• Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
• Triage incoming requests, utilizing technology, superior customer service and judgment - Responding within a timely manner and working 1:1 in real time
• Gather learnings and insights for: 1) internal teams to help Facebook further develop and evolve our products, and 2) our advertising partners to help them achieve their marketing objectives
• Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
• Identify tool and process efficiency gains with analytical perspective

Skills

• 2+ years experience directly managing Facebook paid advertising campaigns and thorough understanding of major success metrics
• 2+ years experience managing client - facing communication concerning Facebook Ads Manager/ campaign set-up per internal direction
• Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
• Experience in working on research studies (A/B tests, surveys, interviews)
• Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
• Proven ability to manage multiple projects and work in a high-performance team environment
• Previous tech experience a plus

Education

• Bachelor's Degree

This is the pay range that the employer reasonably expects to pay for this position: $19.43/hour $26.91/hour

Optional Benefits: Medical, Dental, Vision, 401K

The Facebook CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Facebook, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give humans the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.