Business Analyst III

Job Description

You will create quality standards, you will ensure operational procedures meet these standards and drive best in class re-manufacturing, warehousing, and reverse logistics operation.

You will contribute on designing and enhancement of existing quality standards, procedures, and specifications for re-manifesting, harvesting, recovery, test line operations, warehousing, operations, process engineering, service ops, etc. including component/labour claims control, verification, and approval. While keeping a focus to meet quality and performance standards, provide business insights and areas of opportunity.

You will coordinate process documentation of procedural changes, performance reports, corrective, and prevention activities. you will partner with key cross-functional stakeholders and our service partners to drive alignment across advanced manufacturing engineering, operations, quality, test engineering, harvesting, part recovering to support repair/refurb service levels, same unit repair, bulk repair, etc. Providing early and ongoing re-manufacturing involvement through end of sales, end of warranty, and end of service support.

Job Responsibilities

The ideal candidate will have experience building and transforming the tooling, processes, and cross-functional partnership strategies that drive quality assurance results with a keen eye for identifying and scaling processes and workflow opportunities.

You must thrive in a fast-moving organization and be excited about staying hands-on with quality systems, quality measurement/analytics, and process optimization.

Required Skills

• Manufacturing, testing, repair/refurb procedures and system
• Quality operations in manufacturing or service operations incl. same unit repair, bulk repair, L1 to L4
• Drove yield and UPH improvements
• Familiar with quality audits, risk mitigation, and process governance
• Problem resolution skills and prevention (8D, 3D, etc)
• Ability to manage complex processes and systems
• Process excellence, process standardization, while putting the customer first and delivering to team objectives
• Proactive at identifying risks and opportunities in processes and policy
• Build and maintain healthy relationships with key partners
• Experience running data analysis, reports, KPI, stats
• Effective communication skills

Minimum Qualifications

• BS/MS in Industrial Engineering, Manufacturing Engineering, Process Engineering or similar technical field
• Experience in manufacturing, operations, service/aftersales, and/or service engineering
• Experience in quality assurance and compliance frameworks and methodology (like SPC and AQL sampling levels and 8D problem-solving methodology)

Nice to have

• Process excellence mindset with certifications in quality, lean, or six sigma (green or black belt)

This is the pay range that the employer reasonably expects to pay for this position $37.67/hour - $52.01/hour

Optional Benefits: Medical, Dental, Vision, 401K

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.