QA Analyst I

Job Description

Meta’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring them closer together. Whether we're creating new products or helping a small business expand its reach, people at Meta are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Meta’s Central Accessibility Team is seeking a Quality Assurance (QA) analyst with accessibility expertise. If you have experience with assistive technologies, can write clear and effective accessibility test plans, can accurately document and triage accessibility defects, have experience working with product teams, have a passion for representing the voice of the user, and want to impact the lives of millions of users globally, this is the role for you.

As a QA analyst for Accessibility, you will support operations for the Meta Central Accessibility team and work closely with program leads, supporting QA and other cross-functional partners in our efforts to build inclusive products and platforms. This role demands flexibility to adapt to changing priorities and enthusiasm for operating in a fast-paced environment.

This is a contract position, which can be either remote or on-site, working directly with the Meta Central Accessibility team based in Menlo Park, California.

Job Responsibilities

• Assist accessibility program managers in Meta product accessibility review planning, execution, and delivery
• Draft, revise, and curate accessibility test plans, working closely with product teams to ensure coverage of relevant user experiences
• Monitor multiple user feedback channels, triage feedback, and reproduce, document, and escalate bugs
• Provide other general support to Accessibility program managers in day-to-day operations

Minimum Qualifications

• 2+ years experience working in QA, product test plan development and new feature testing
• Working knowledge of WCAG 2.1 guidelines
• Proficiency navigating and using mobile device Assistive Technology, including VoiceOver or TalkBack screenreaders
• Proficiency using iOS and Android accessibility settings
• Proficiency using Mac and Windows computers
• Strong written and verbal communication skills
• Ability to prioritize work and stay organized across multiple work streams
• Proficiency using word processors, spreadsheets, and collaboration tools like Google Docs
• Ability to work remotely as needed. Requires candidate to have broadband internet connection and the ability to use Video Conferencing software
• Must be authorized to work in the USA at the time of hire, and maintain ongoing work authorization during employment

Preferred Qualifications

• Experience working with accessibility QA teams and developing test plans with a focus on accessibility testing
• Experience using advanced mobile screen reader features like: Rotor, Custom Actions, Shortcut Gestures, etc
• Experience using NVDA, JAWS, and VoiceOver screenreaders
• Experience with alternative input devices and assistive technology like switch control/devices
• Experience using bug tracking software (like Jira)
• Experience working with remote teams across multiple time zones.

This is the pay range that the employer reasonably expects to pay for this position $21.43/hour - $29.67/hour

Optional Benefits: Medical, Dental, Vision, 401K

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.