Summary:
This role is responsible for providing thorough, accurate, and quality responses to inquiries and exceptions that are presented through our case management system. This role involves problem solving, strong business acumen, and excellent customer service.
Responsibilities
-Understand the full S2P (AP) cycle to quickly identify the source of bottlenecks, problems, and drive issues to resolution
-Research, analyze, coordinate, and respond to incoming inquiries regarding status of purchase orders, invoices, and payments.
-Provide clear, concise, step-by-step instructions to internal stakeholders and external suppliers on using procurement tools and interacting with processing teams
-As needed, reconcile supplier accounts to ensure compliant, timely and accurate payments
-Assist in the research and analysis of audit issues raised by external and internal audit
-Assist in special projects and other duties as assigned
Requirements
-BA/BS degree in business, supply chain, procurement, finance, or management preferred
-Strong interpersonal skills
-Experience working with cross-functional stakeholders
-Strong attention to detail and critical thinking skills
-Ability to demonstrate understanding of end-to-end procure to pay process
-Analytics experience
-Proficiency with Microsoft Office applications including Excel
