Job Description:
Are you looking to shape the future of computing? Facebook Reality Labs (FRL) is bringing together cutting-edge research and engineering to deliver products and experiences for the future of immersive computing and connecting humans with entertainment, information, and each other. Facebook Reality Labs is building software for all realities - Augmented or Virtual for billions of users across the globe.
Our team is expanding and we’re looking for a SW TPM, VR Release to help manage the reliability of our VR OS software releases. As a SW TPM, Release, you will be primarily responsible for monitoring and addressing top %SAD contributing production issues, and driving to resolution with engineering owners for the Quest line of products. We are looking for TPMs with a proven track record of developing and shipping high quality products and experiences. This role will have the opportunity to work closely with world-class development teams and leaders across the organization to deliver trustworthy experiences into Meta products (such as Quest 2, Quest Pro etc.).
Key Responsibilities:
- Coordinate with the Release team to manage the reliability for all our products
- Monitor and address top reliability contributing production issues, drive to resolution with engineering owners.
- Daily triage and ensure prompt resolution of crash launch-blockers to stabilize active release branches.
- Act as the SME for xfn partners on reliability/crashes issues and inquiries, help to troubleshoot and find answers to unblock resolution
- Educate xfn partners on reliability , processes, tools, and data sources to promote learning and tool adoption.
- Monitor and ensure proper functionality of tooling, gather feedback for continuous improvement of tools and processes.
- Effectuates discipline at multiple layers and to help avoid pitfalls (like ungraceful punts of tasks/ getting timely traction to critical issues with higher impact on user experiences).
- Monitor and report on release reliability, including risks and issues, and take necessary actions to mitigate them.
- Drive visibility, accountability, and execution across areas of software development for the organization.
- Continuously improve the release management process and tools to increase efficiency and quality.
- Resolve conflicts, maintain clarity on priorities and drive progress on execution.
- Work cross-functionally to develop best practices and development processes in a quickly changing and dynamic environment, drive impact through deployment of key initiatives and garner adoption of those processes.
- Stay up-to-date with industry trends and best practices related to release management.
- Find ways to achieve efficiencies in the release process through tools and technology.
Qualifications:
- B.S. in Engineering, Computer Science or a related technical discipline, or equivalent experience.
- 5+ years of software release management, systems engineering, hardware engineering, software engineering, or technical product/program management experience.
- Proven track record of successfully managing software releases for complex products or platforms at significant scale.
- Strong project management skills with demonstrated experience managing cross-functional programs in a matrix organization covering a range of areas.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.Experience with release management tools and systems.
- Ability to work in a fast-paced and dynamic environment.
- Experience working with AOSP. (Preferred but not required)
- Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
- Experience in leading complex execution across multiple teams in different time zones, anticipating roadblocks and creating a path forward.
- Analytical and problem-solving experience with large-scale systems.
- Communicator who can translate high-level goals into tangible action plans, and vice-versa & expertise communicating with technical and non-technical stakeholders.
- If you are a results-oriented SW Release TPM who is passionate about delivering high-quality software releases, we encourage you to apply for this position.
This is the pay range that the employer reasonably expects to pay for this position $69.61/hour - $83.19/hour
Optional Benefits: Medical, Dental, Vision, 401K
The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.
At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.
We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.
